Baggage
Hand baggage
Passengers are allowed to bring hand baggage and personal items onto the aircraft. Make sure your hand baggage complies with the rules set by your carrier and with airport security regulations.
Hand baggage weight and size
Since cabin baggage space is limited on most aircraft, we advise you to follow your carrier’s rules regarding such baggage. You can check whether your hand baggage meets the weight and size requirements at the airport by using dedicated stands and scales near the check-in counters. This way you will avoid the inconvenience of having to repack your baggage at the check-in, having your baggage taken away at the gate or being refused boarding. Hand baggage exceeding the allowed quantity or prescribed size must be checked at the check-in.
Checked baggage
The amount of checked baggage allowance is written on your ticket and varies by carrier. There is a surcharge for exceeding the allowance, so check your carrier’s baggage terms and conditions before traveling. For charter flights, check with the travel agency you are traveling with.
- Baggage must be clearly marked with the passenger's name and address, on the inside and outside. Any old labels must be removed
- The weight of an individual piece of checked baggage must not exceed 32 kilograms. Exceptions can be made for larger musical instruments, special equipment (e.g., wheelchairs) and sports equipment
- Electronic devices inside checked baggage must be turned off before check-in
- The rules on bringing hazardous substances and prohibited items on board the aircraft must be observed
- Never put your personal documents into checked baggage
Special baggage
Transporting special types of baggage requires obtaining a prior confirmation from the carrier and/or paying a surcharge, so we advise you to check your carrier’s terms and conditions regarding special baggage. Special baggage includes:
- Sporting equipment (golf equipment, bicycles, surf boards, skis, diving gear …)
- Medical devices (wheelchairs, oxygen tanks …)
Large cabin hand baggage
This category includes baggage exceeding the allowed weight or size for hand baggage, but which the passenger wants to keep by his or her side for various reasons. Baggage that takes up an extra seat, usually requires purchasing an additional ticket. For detailed information regarding hand baggage rules, contact your carrier or your travel agent.
Electronic devices
Electronic devices inside checked baggage must be completely turned off before check-in. Use of some electronic devices on the aircraft is limited or prohibited, so please turn off your electronic devices before boarding. Use of electronic devices on board is subject to prior approval by the carrier and cabin crew instructions. For more information contact your carrier or travel agent.
- A coat or a blanket
- An umbrella or walking stick,
- A purse,
- A camera/smaller video camera or binoculars,
- A reasonable amount of reading material.
- A baby basket
- A fully folding pram (to be put in the overhead baggage compartment) or a child car seat (check with the carrier for any restrictions)
- All the necessary food for the trip
- A folding wheelchair
- A pair of crutches or other mobility aid
- Medical equipment that is urgently required during the flight (e.g., renal dialysis solution in the amount sufficient for the trip)
Transport of animals
You must notify the carrier about animal transport when purchasing the ticket and book a space for the animal. You must also provide relevant documents upon checkin-in. As a rule, animals are transported in a special cargo compartment on the plane, while small pets, such as dogs, cats or birds, weighing up to 5 kg, are usually allowed in the passenger cabin if placed in a suitable cage or basket with a waterproof bottom. Before your trip, check the information on EU border vet posts. Animal transport is subject to a transportation fee.
- EU passport issued by the veterinary service authorized to issue passports for the country of origin
- Valid rabies vaccination
- If required, a completed and registered rabies antibody titration test (depending on the destination, especially outside the EU)
- ID microchip or tattoo (tattooed before 3 July 2011)
For additional information, please check the websites of competent member state authorities or read the relevant rules and regulations.
Lost baggage and items
If your checked baggage did not arrive at the final destination or was damaged during transport, file a report with your carrier. The report counter is located in the arrivals lobby adjacent to the baggage claim area. You can also check the status of your missing baggage with most carriers via their websites.
For information on the search or for tracing the baggage you reported as missing at another airport, contact the service with which you reported the missing baggage. You will be informed as soon as possible after your baggage arrives at the Ljubljana Jože Pučnik Airport.
Lost baggage and items found on arrival flights or in the international part of the terminal
Lost and found service
Open daily between 9.00 and 20.00 hours.
Lost items in the public part of the passenger terminal or elsewhere at the airport
Airport police station
